Privacy policy

This Privacy Policy explains how Glowyfy™ collects, uses, stores, and shares personal information when you visit our website, place an order, contact us, or otherwise interact with our services.

Contact: cletusneikirk838612@outlook.com

1. INFORMATION WE COLLECT

Depending on how you interact with our website, we may collect information such as:

Information you provide directly

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number, where provided
  • Order details
  • Payment-related information necessary to process your purchase
  • Information you provide when contacting customer support
  • Information you submit through forms or other website features

Information collected automatically

When you visit our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Approximate location
  • Pages viewed
  • Referring website
  • Website interaction information
  • Cookies and similar technologies

2. HOW WE USE YOUR INFORMATION

We may use personal information to:

  • Process and fulfill orders
  • Process payments
  • Provide shipping and delivery services
  • Send order confirmations and updates
  • Provide customer support
  • Process returns and refunds
  • Improve our website and services
  • Understand how visitors use our website
  • Prevent fraud and unauthorized activity
  • Maintain website security
  • Comply with legal obligations
  • Send marketing communications where permitted and where you have provided the appropriate consent

3. PAYMENT INFORMATION

Payments are processed through third-party payment providers.

Glowyfy™ does not generally store complete payment card information on its own systems.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

4. COOKIES

Our website may use cookies and similar technologies to provide essential functionality, remember preferences, understand website usage, improve performance, and support marketing activities where permitted.

You may be able to manage cookies through your browser settings and, where applicable, our cookie consent tools.

Disabling certain cookies may affect the functionality of parts of the website.

5. HOW WE SHARE INFORMATION

We may share personal information with trusted service providers where necessary to operate our business, including providers involved in:

  • Payment processing
  • Order fulfillment
  • Shipping and delivery
  • Website hosting and technology
  • Analytics
  • Customer support
  • Marketing and advertising
  • Fraud prevention
  • Legal and compliance services

We may also disclose information when required by law, legal process, or governmental authority, or when necessary to protect our rights, customers, or services.

6. SHOPIFY

Our online store is powered by Shopify.

Shopify provides the technology used to operate our online store and may process personal information as necessary to provide its services.

For more information, customers should review Shopify's applicable privacy documentation.

7. THIRD-PARTY SERVICES

Our website may contain integrations, applications, payment services, analytics tools, advertising technologies, or links to third-party websites.

These third parties may process information according to their own privacy policies.

We encourage you to review the privacy practices of third-party services before providing information to them.

8. DATA RETENTION

We retain personal information for as long as reasonably necessary to provide our services, fulfill transactions, maintain business records, resolve disputes, prevent fraud, and comply with legal obligations.

Retention periods may vary depending on the type of information and applicable legal requirements.

9. DATA SECURITY

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

10. YOUR PRIVACY RIGHTS

Depending on where you live, you may have rights concerning your personal information, which may include:

  • Accessing the personal information we hold about you
  • Requesting correction of inaccurate information
  • Requesting deletion of certain information
  • Requesting restriction of processing
  • Objecting to certain processing
  • Requesting data portability
  • Withdrawing consent where processing is based on consent
  • Opting out of certain marketing communications

To exercise applicable rights, contact us at:

cletusneikirk838612@outlook.com

We may need to verify your identity before processing certain requests.

11. MARKETING COMMUNICATIONS

If you subscribe to our marketing communications, we may send information about products, promotions, updates, and other Glowyfy™ content.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.

12. CHILDREN'S PRIVACY

Our website is not intended for children who are below the minimum age required under applicable law to provide personal information independently.

We do not knowingly collect personal information from children for purposes that are prohibited by applicable law.

13. INTERNATIONAL DATA TRANSFERS

Depending on where you are located and where our service providers operate, your information may be processed in countries outside your country of residence.

Where required, appropriate safeguards will be used for international transfers of personal information.

14. EU/EEA PRIVACY RIGHTS

If you are located in the European Economic Area, you may have additional rights under applicable data protection laws, including the GDPR.

Depending on the circumstances, you may have the right to access, correct, erase, restrict, or object to certain processing of your personal data, as well as the right to data portability.

You may also have the right to lodge a complaint with your relevant data protection authority.

15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our practices, technology, legal requirements, or services.

The updated version will be posted on this page with a revised "Last updated" date.

16. CONTACT US

If you have questions about this Privacy Policy or how your information is handled, please contact:

Glowyfy™
Email: cletusneikirk838612@outlook.com