Shipping policy

At Glowyfy™, we work to process and ship orders as efficiently as possible.

1. ORDER PROCESSING

Orders are generally processed within 1–7 business days after payment has been successfully received.

Processing times may be longer during holidays, promotional periods, or periods of unusually high order volume.

Once your order has been shipped, tracking information will be provided when available.

2. ESTIMATED DELIVERY TIMES

After dispatch, estimated delivery times are generally:

United States: 5–10 business days
Canada: 6–12 business days
United Kingdom: 5–10 business days
Europe: 5–12 business days
Australia & New Zealand: 7–15 business days
Rest of World: 7–20 business days

These are estimates rather than guaranteed delivery dates.

Actual delivery times may vary depending on the destination, customs processing, local carriers, weather, public holidays, transportation conditions, and other circumstances outside our reasonable control.

3. SHIPPING COSTS

Available shipping methods and applicable shipping costs are displayed during checkout.

Shipping charges may vary depending on destination, order size, shipping method, and applicable promotions.

4. ORDER TRACKING

When tracking information is available, it will be sent to the email address provided during checkout.

Please note that tracking information may take several business days to become active after the shipment has been dispatched.

5. CUSTOMS, TAXES & IMPORT FEES

International orders may be subject to customs duties, import taxes, VAT, or other charges imposed by the destination country.

Where such charges are not included at checkout, they may be payable by the customer upon importation.

Customers are responsible for providing accurate information and complying with applicable import requirements in their country.

6. INCORRECT SHIPPING INFORMATION

Please carefully review your shipping information before completing your purchase.

If an order cannot be delivered because an incorrect or incomplete address was provided, additional shipping charges may apply if a replacement shipment is possible.

7. LOST, DELAYED, OR DAMAGED SHIPMENTS

If your shipment appears to be delayed, lost, or damaged during delivery, please contact us at:

cletusneikirk838612@outlook.com

Please provide your order number and tracking information.

We will assist with the available carrier investigation or other appropriate next steps.

8. DELIVERY DATE

Delivery estimates are provided for guidance and do not constitute a guaranteed delivery date unless expressly stated otherwise.

Where mandatory consumer protection law provides a specific delivery deadline or remedy, those statutory rights apply.

9. CONTACT

For shipping questions:

Glowyfy™ Customer Support
Email: cletusneikirk838612@outlook.com